Help & Support
Comprehensive guides for using Insurgent Ink
Uploading Documents
Learn how to upload documents to Insurgent Ink for translation.
Upload Methods
Insurgent Ink supports multiple ways to upload your documents:
Drag & Drop
Simply drag files from your computer to the upload area. This is the fastest method for single files.
File Browser
Click the upload button to open your file browser and select documents from your computer.
Step-by-Step Upload Process
Navigate to Documents
Go to the Documents section from the main navigation menu.
Select Your File
Choose the document you want to upload. Make sure it's in a supported format.
Add Document Details
Provide a title and description for your document to help with organisation.
Upload & Process
Click upload and wait for the document to be processed. Large documents are automatically segmented for optimal translation performance.
• Documents are automatically segmented into manageable chunks
• Segmentation preserves context and document structure
• Ready for efficient batch translation processing
File Requirements
Supported Formats
- • PDF: Portable Document Format
- • DOCX: Microsoft Word documents
- • TXT: Plain text files
- • EPUB: Electronic publication format
- • ODT: OpenDocument Text
File Limits
- • Maximum file size: 50MB
- • Maximum pages: 500 per document
- • Text files: UTF-8 encoding preferred
- • PDFs: Text-based or OCR-ready
Common Upload Issues
File Too Large
If your file exceeds the size limit, try compressing the PDF or splitting large documents into smaller sections.
Unsupported Format
Convert your document to a supported format. Many online converters can help with this.
Upload Failed
Check your internet connection and try again. If the problem persists, contact support.